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Marketing Strategy · Pricing Transparency

Should Medical Practices Publish Prices on Their Website?

The Short Answer

Pricing transparency consistently improves conversion rates for most cosmetic and aesthetic practices. Here is the data and the right approach.

Does showing prices increase or decrease patient volume?

Showing prices or price ranges consistently increases both the volume and quality of leads for most cosmetic procedures. Patients researching cosmetic treatments want to understand whether a procedure fits their budget before investing time in a consultation. Practices that withhold pricing attract more unqualified calls from patients who will not convert at your price point, wasting everyone's time.

What should medical practices publish about pricing?

Starting price or a realistic range with context is better than either a specific price or no price. For example "Botox starting at $12 per unit, most patients need 20 to 40 units" gives patients enough information to self-qualify while leaving room for individualized pricing at consultation. Avoid "call for pricing" for elective treatments as it is a friction point that increases bounce rates.

Are there procedures where hiding price is better?

Highly complex surgical procedures where price varies significantly by individual case, and where price is the least important factor in the patient's decision, may not benefit from price transparency. Rhinoplasty and complex reconstruction are examples where leading with the surgeon's approach and credentials rather than price often produces better-quality consultations.

How should a medical practice price page be structured?

Organize by procedure with realistic ranges, include context about what affects price like units used or sessions required, clarify what is included in the price, offer a clear path to a personalized consultation for exact pricing, and consider adding a financing information section since a significant percentage of cosmetic patients use financing.

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